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City of Chico

City of Chico

There are several emergency shelters in our area.  For information on emergency shelters throughout Butte County, see Butte 211.  You may also contact the following shelters directly to learn about their intake process.  You do not need to be assessed through the City's Outreach and Engagement process to reach out to these shelters: 
  • Torres Shelter: Contact directly at (530) 891-9048
  • Jesus Center: Contact directly at (530) 899-9343
 
If you are wanting to be assessed for shelter, we ask that you contact the Shelter Interest Phone Line at (530) 897-5890. You will be asked to leave your legal name, exact camping location, phone number, email (if possible) and date of birth when you call.  There are no walk-up intakes at Genesis.  The City's Outreach & Engagement team members will follow up with all callers that leave complete information. Due to a high volume of calls, it may take several weeks to be contacted.  If you have previously called the Shelter Interest Line but need to update your camping location or contact information, please call again, we want to be able to help you! 
 
General Information:
Please note that Genesis is not a diversion program and is currently focused on the unsheltered people in our community.
 
As of Friday, October 23, 2026 the following shelter beds are available:
Jesus Center, located at 2255 Fair Street: Women’s shelter 5 open beds, Men’s shelter 1 open bed.
Jesus Center Renewal Center North, 2218 Fair Street: 0 rooms open for families.
Jesus Center Renewal Center South, 2218 Fair Street: 0 open beds for Seniors
Torres Shelter, located at 101 Silver Dollar Way: 9 open beds.
Genesis (Pallet Shelter), located at 2280 Dr Martin Luther King Jr Pkwy: 30 pallet shelters available
 
For more information, please contact Outreach and Engagement at (530) 897-5890.
 
Alternative Camping Site Information:
Per the Warren v. Chico Settlement Agreement, the City of Chico is required to provide an Alternative Camping Site “Site” for homeless individuals identified by the City’s Outreach and Engagement Team who are not eligible for the Torres Shelter or Genesis (the Pallet Shelter). The Site is currently located at Eaton and Cohasset Road and is not available to RVs or vehicles, rather tent camping only. The City has provided portable toilets and dumpsters at the Site that will be emptied twice per week.
 
The Alternative Site is currently being managed by the Public Works Operations and Maintenance Department. For questions or concerns related to the Site, please email rightofwaymaintenance@chicoca.gov