Red Light Camera Enforcement Program
WARNING PERIOD HAS ENDED, ALL INTERSECTIONS ARE LIVE
Online Citizen Portal
Online Citizen Portal
Online Citizen Portal
The online citizen portal is available 24/7 to access features including:
- Violation review
- Payment
- Affidavit of Non-Responsibility
- Refund Request Form
Visit: www.violationinfo.com
* Document/Notice # & Unique PIN, located on your Notice of Violation, are required to access the portal.
How do the red-light safety cameras work?
How do the red-light safety cameras work?
How do the red-light safety cameras work?
Each intersection is outfitted with a high-resolution, high-speed digital camera. The cameras are activated by sensors located at the intersection and are only activated when the sensors detect a vehicle after the light has turned red. The cameras document the violation by taking a 12-second video and several digital photos. Photos are then mailed with a citation to the vehicle's registered owner. The program operates 24 hours a day, seven days a week, and operates in all weather conditions. The system is only activated when a vehicle runs a red light, and all intersections with red-light cameras are clearly marked with photo enforcement signs. The Chico Police Department reviews every violation before a citation is issued. Citations contain images of the violation vehicle before it enters the intersection, while it is in the intersection, the license plate, and the front of the vehicle showing the driver.
Oops - now what?
Oops - now what?
Oops - now what?
- I saw a flash -- maybe it wasn't me? Your violation notice (if any) will be mailed to you within 15 days. If you don't receive one, either the flash wasn't meant for you or the reviewers declined to process it.
- I did a bad thing, where do I pay? Online at www.butte.courts.ca.gov . For other options; e.g., Phone, Mail, Walk-in, see the FAQ below.
- My dog/cat/hamster ate the Notice of Violation! Call 1-866-790-4111 and be prepared with your license plate number.
- I'd like to see the photos and video. Great! Grab your Document/Notice# and PIN and visit www.violationinfo.com or schedule an appointment with one of our Red Light Camera operators here.
- It wasn't me (the Registered Owner) driving the vehicle! Complete an Affidavit of Non-Liability as soon as possible - see the FAQ below.
- It wasn't me, the car was sold! Complete an Affidavit of Non-Liability and you'll need the information on the new owner - see the FAQ below.
- No, somebody stole it! Now you need a copy of the police report filed and the ever-popular Affidavit of Non-Liability - see FAQ below
- Humbug, I'll see you in court! We'll be there -- the court date is listed on your citation.
Frequently Asked Questions
• NB Esplanade @ 1st Ave
• SB Esplanade @ East Ave
• EB East Ave @ Esplanade
• NB Cohasset Rd @ East Ave
• WB East Ave @ Cohasset Rd
• SB Mangrove Ave @ E 9th Ave
• SB Notre Dame Bld @ Skyway
• WB Skyway @ Notre Dame Blvd
*Please do NOT mail cash
You can also email info@violationinfo.com
Frequently Asked Questions
Where are the red-light cameras located?
The intersection(s) with camera(s) are listed below. Each intersection is marked clearly with signs to alert drivers that cameras are in use ahead.
• NB Esplanade @ 1st Ave
• SB Esplanade @ East Ave
• EB East Ave @ Esplanade
• NB Cohasset Rd @ East Ave
• WB East Ave @ Cohasset Rd
• SB Mangrove Ave @ E 9th Ave
• SB Notre Dame Bld @ Skyway
• WB Skyway @ Notre Dame Blvd
What is the fine amount for a Red-Light Running Violation?
The fine amount for a red-light safety camera is $465. Fee breakdown can be seen here
How do I know which cameras are in a "Warning Period" and which ones are issuing a "Notice of Violation"?
All locations are live at this point.
The cameras will go live as they are ready, each with its own 30-day warning period. After the warning period has ended, the cameras will begin issuing citations for all red-light violations. The RLC Operational Status chart at the top of the page shows each camera's phase.
How do I pay my Notice of Violation?
PAY BY PHONE:
Payments can be made over the phone by calling the North
Butte County Superior Court at (530) 532-7002.
Payments can be made over the phone by calling the North
Butte County Superior Court at (530) 532-7002.
WALK-IN PAYMENT:
Payments can be made in person at:
Payments can be made in person at:
North Butte County Superior Court.
1775 Concord Ave
Chico, CA 95928
1775 Concord Ave
Chico, CA 95928
PAYMENT BY MAIL:
Send bottom portion of your violation along with a check
or money order* payable to the following address. Be sure
to include the license plate and notice number on the face
of your payment:
North Butte County Superior Court
1775 Concord Ave
Chico, CA 95928
Send bottom portion of your violation along with a check
or money order* payable to the following address. Be sure
to include the license plate and notice number on the face
of your payment:
North Butte County Superior Court
1775 Concord Ave
Chico, CA 95928
*Please do NOT mail cash
What if I lost my Notice of Violation?
Please call 1-866-790-4111 and have your license plate
number readily available.
number readily available.
You can also email info@violationinfo.com
Will "points" be assessed to my driving record?
The Notice to Appear for a red-light violation will apply 1 point to the liable party’s driver’s license. This point is applied by the Butte County Superior Court in their system.
During the Warning phase, the Notice of Violation does not have points associated with it, as it is not filed with the Court.
How do I contest a Notice to Appear?
Follow the directions on the back of your Notice to Appear.
Will I get a Citation (Notice to Appear) if I am already in the intersection when a light turns red?
No. Citations are only issued when a vehicle enters the intersection after the light has turned red. If you enter the intersection during the green or yellow light, the camera system will not photograph you.
What if the registered owner of the vehicle wasn’t driving at the time of the violation?
The owner should read and submit a completed Affidavit of Non-Liability found on the back of the Notice to Appear as soon as possible before the court date indicated on the Notice. The registered owner must submit the full name, address, and driver’s license information for the person responsible for the violation.
Return the completed Affidavit of Non-Liability to the Photo Enforcement Program address provided on the Notice. The Chico Police Department will review the information submitted, and a Notice to Appear will be reissued to the driver identified on the affidavit.
If the car is reported as stolen at the time of the violation, the owner must submit a copy of the filed police report with a signed Affidavit of Non-Liability. If the car was sold prior to the time of the violation, you must submit information on the subsequent owner of the motor vehicle with a signed Affidavit of Non-Liability.
How can I view the video and images from Violation?
The recorded images and video will be submitted as evidence in any administrative hearing for this violation. You may view your images online at www.ViolationInfo.com. You will need your Document/Notice # and PIN shown on the front of this Notice to Appear.
You may also schedule an appointment with one of our Red Light Camera Operators to view your incident by following this link .
Is the fine amount from Red-Light Camera violations more than a ticket from an officer?
No - the fine amount is the same whether the citation is issued by an officer or initiated by the red-light cameras.
Will making a right-hand turn on a red light trigger the camera?
Making a right-hand turn on a red may activate the camera. If you have made a full stop prior to making the turn, the citation should be dismissed during the approval process. If your vehicle remained in motion during the red-light cycle without coming to a stop, that is a legal violation, and you may receive a citation.
